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FAQs

We have provided these Frequently Asked Questions all in one place for your convenience. If you have a query that is not addressed here, please do contact us and we will do our best to help you. 

We at Himalayan are on a mission to produce, source and provide 100% natural, unprocessed products – which are a blessing for your health as well as skin and beauty.

We at Himalayan are on a mission to produce, source and provide 100% natural, unprocessed products – which are a blessing for your health as well as skin and beauty.

It actually appears expensive than it is. The process of sourcing and producing organic food is more laborious and thus costs much higher. Nevertheless, since lesser quantities of real food is consumed for far higher benefits, even though it seems, but it’s not expensive in long term since it saves a lot of spending on diseases caused by processed foods.

Natural and raw food is packed with numerous antioxidants and nutrients that support overall health, boosts immunity and is a way to go for a healthier life and well being.

Your satisfaction is our prime focus and hence we offer you a complete peace of mind by offering a 100% refund in case you are not satisfied with any of our products. While we hope it doesn’t come to that, we’ll make it as painless as possible with Free return shipping.

Raw Honey FAQs

In easiest terms, ‘Raw Honey’ is described as honey “as it exists and gets produced in the beehives”. It is neither heated nor adulterated. Just a basic cleaning using a cloth mesh filter to remove honey wax and dead bees. On the other hand, commercially produced honey is processed, pasteurised and in most cases gets an addition of chemicals and preservatives which destroys the natural benefits and nutrients of honey. Even though it’s aesthetically more appealing to some customers, it doesn’t contain health benefits attributed to the natural honey. At Khalispur, we only provide 100% raw and unadulterated honey which is neither heated nor processed and hence all the beneficial enzymes and minerals are intact in it.

Since our honey is 100% raw, unprocessed & unadulterated, all the essential nutrients in the honey are preserved. Our honey is rich is antioxidants, enzymes and minerals including iron, zinc, potassium, calcium, phosphorous, magnesium and selenium. Vitamins found in honey include vitamin B6, thiamin, riboflavin, pantothenic acid and niacin. Simplistically calling, it’s a natural super food. Consuming real and raw honey on a regular basis will increase immunity, slow down ageing, boost vitality and vigor.

In principle, Honey can be stored indefinitely because it does not get spoilt by itself. The only precaution is to keep it away from moisture and direct sunlight. However, since our honey is raw and unprocessed (and thus with active enzymes), it can get crystallized over time and in colder weathers but this is perfectly fine as it is a natural process for all raw and natural honey.

Honey crystallization is a natural process for raw honey owing to the fact that it’s not processed. Processed honey, on the other hand doesn’t crystallize for a very long time. The crystallization of honey is widely misunderstood by the honey consumers. Many assume that crystallized honey is either spoiled or is impure. This isn’t the case. As a matter of fact; Real and raw honey crystallizes. The crystallization process is absolutely natural and spontaneous. Pure, raw and unheated honey has a natural tendency to crystallize over time with no effect on the honey other than color and texture. Infact, the crystallized honey actually preserves the flavor and quality characteristics of your honey. Internationally, many honey users prefer to use crystallized honey and hence it gets sold as a unique product out there. Having said that, if your honey has crystallized and if you prefer to bring it back to liquid state, just put the jar in warm water (not boiling) for some time and it will turn back into liquid form.

You don’t need to refrigerate your honey as it is best kept at room temperature to retain all its natural benefits. The cold temperature can affect the texture of the honey, making it thicker or even hard if kept in the fridge. Raw honey should be stored in room temperature, away from direct sunlight and it ‘should not’ be refrigerated.

Raw honey, like pure olive oil, differs slightly from harvest to harvest, and from hive to hive. Colours and textures of each varietal will not be exactly the same for every jar. Also, raw honey crystalilzes over time; some honeys crystallize faster than others.

It is not recommended for infants whose immune systems are not fully developed, a process that occurs usually in the first year. It is not recommended for children to eat raw honey under one year of age.

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Yes, our honey will work wonders on your face as it destroys any harmful fungus or bacteria present on our skin and also the rich antioxidants will make your face glow.

Yes, from time immemorial honey has been used as a treatment for sore throat as the antimicrobial property of honey will relieve and cure and infections in your throat.

Yes, honey with warm water consumed on a daily basis can purify your blood and help in loosing extra fat stored in your body.

Cold Pressed Oil FAQs

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Privacy Policy

We may collect the following information: Name Contact information including email address and phone number Demographic information such as postcode, preferences, and interests Other information relevant to customer surveys and/or offers

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

You may choose to restrict the collection or use of your personal information in the following ways: Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Visitor comments may be checked through an automated spam detection service.

Return Policy

We take pride in the quality of our products and confidence in their quality allows us to offer a full refund in case you are not satisfied with the product. In case you are not satisfied with any of our products, please contact us at our mailing address. We would also appreciate the constructive feedback to ensure we continue improving the quality as well as the packaging of our products. To keep the return policy simple, we offer a full refund of the product price if you face any issues with the product. Thank you. Himalayan

We accept payment through COD, Easy Paisa.

All our products are priced in Pakistani Rupees ( PKR ). Currency calculators are also available online.

We ship all over Pakistan. All orders will show calculated shipping rates at the checkout. Items are shipped via your chosen method within 2-5 business days. If a rush or custom order is required, please email Info@himalayanhs.com

Organic Honey Refund Policy: If you are not content with any of the organic honey products bought from Himalayan Health Store, we are willing to give you a 100% refund on the product. Yes, that’s a full refund; that’s how much we believe in what we are offering. Some terms and conditions for the refund are: 1. The product must not be consumed more than 50 grams. 2. The product should be returned within 07 days of delivery. *Please note that in case of exchange/return, delivery charges may apply. We would heartily appreciate it if our valuable customers would also provide us constructive feedback on how we can make our products better, so we can make the honey you consume more savory and healthy.

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